The General Headquarters
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Claims
(Hours:24 hours a day / 7 days a week)
  Phone: 1-800-280-1466 - Option #3
Customer Service
(Hours:Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST)
  Insured's
    Phone: 1-800-280-1466
  Agents/Brokers
    Phone: 1-877-222-4586
Email Address:
  Policy Services:
Customer Service
  Underwriting:
Underwriting
  Accounting:
Accounting
  Contracts/Licensing:
Contacts/Licensing
Mailing Address:
  The General®
  P.O. Box 305054
  Nashville, TN 37230-5054
Send Payments To:
  The General®
  P.O. Box 305076
  Nashville, TN 37230-5076
Policy Holders Pay Online at:
  www.thegeneral.com/mypolicy